Cloud IPPBX

Our Service

Cloud IP PBX

FREEDOM AND MOBILITY

With a cloud ippbx VoIP phone system, only the phones are located in your office. The costs and responsibility of powering, maintaining, and supporting the phone system are covered by us and managed remotely. You only pay for the services that you need on a per user basis, and you can even lease the phones as well.

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Up time

Enterprise-grade

Enterprise-grade cloud ippbx with auto-attendant, voicemail, flexible call flows and global coverage.

Core Productivity

Connect with your team and customers from anywhere, anytime on any device.

 

Call Handling

Equip your teams with all the tools they need to easily manage incoming and outgoing phone calls.

Call Management

Distribute incoming calls efficiently, facilitate customer conversations and improve employee productivity.

FREEDOM AND MOBILITY

Take your Virtual Office extension anywhere you like with our Virtual Office Mobile app for the Android, iPhone and iPad.

EVERYTHING YOU NEED

No need to chase down phones from one provider, local and long distance calling plans from another, and features from somewhere else. Get it all in one place.

ENLIST AGENTS ANYWHERE

With this service, your IP PBX can be located anywhere and everywhere. Bring the best local, remote and home-based agents together in one virtual call center.

LOWER OPERATIONAL COSTS

Combine your voice and data over a single circuit, and make free local and long distance calls between your business’ locations.

Zero outages in 2020 & 2021

Cloud IP PBX you can trust.

Benefits

of moving to the cloud ippbx
Integrations

Incorporate our Hosted IP PBX into your existing apps and software automatically. Blend phone features with CRM apps, messaging, email and Microsoft Teams to boost productivity.

Secure communications

We ensures high reliability and business continuity by delivering its cloud-based communications using secure, fully redundant data centers.

Stay competitive

Traditional business phones (PBX systems), with their cable-filled closets and exorbitant monthly calling fees, have long been marching toward extinction. As of 2019, Frost and Sullivan estimated more than 82 percent of businesses had adopted or were planning to adopt a Cloud PBX in some part of their business. Events in 2020 suggest that percentage is going to accelerate quickly.

Stay connected

Smart organizations are taking actions to bolster their resilience to economic and competitive threats. During normal operations or during disruptions, they are constantly looking for ways to keep employees innovating, supporting customers and generating revenue. Cloud-based phone systems were built for this purpose and they come with a whole lot of more.

Affordability

Reduce capital expenditures on physical infrastructure and save money on calling plans.

Scalability

Save time with an easy-to-use administration portal and add lines with a few clicks in instead of cables.

Flexibility

Mix and match plans to tailor your phone system to meet your needs.

The highest call quality. We only use premium routes with the best call quality.

Flexible call rates and budget-friendly price plans (special rates on domestic and international calls).

Security and confidentiality of your conversations.

Voice features

Improve your customer support with our advanced call center features.

  • Call queuing

  • Call recording

  • Internal calls / Extensions

  • Voicemail

  • Number porting

  • Toll-free numbers

  • International numbers

  • Short numbers

  • Personalized greetings & music

  • Conference calls

  • 3 way calling

Intelligent call routing

Make sure that calls are always routed to the right agent based on custom criteria.

  • Call flow designer

  • Automated Call Distribution (ACD)

  • Interactive Voice Response (IVR)

  • Skills-based routing

  • Preferred agent/extension

  • Automatic outbound caller ID

  • Ring groups

  • Call Forwarding (Call Redirection)

  • VIP Queues

  • Caller-based routing

Productivity

Boost the productivity of your staff, teams or departments with outbound call center features.

  • Click to Call

  • Call tagging

  • Call notes

  • Callback

  • Transfer

  • After call work (ACW)

  • Predictive dialer

  • Campaigns

  • Softphone (Soft Client Telephone)

INTEGRATIONS

Simply connect your CloudPBX with your CRM tools, helpdesk and e-commerce solutions.

  • Simple integrations

  • API

  • Shared contacts

  • Caller ID

  • Workflow Automation

STATISTICS AND MONITORING

Improve quality of your VoIP call center with detailed statistics and call monitoring.

  • Call statistics

  • Call monitoring

  • Agent reporting

  • Real-time dashboard

  • Wallboard

  • Custom reporting

UTILITIES

Useful tools for a better and easier management.

  • Security

  • Online user management

  • Unlimited concurrent calls

  • Responsive web admin

  • Multi-language phone

Integrate with popular business apps

Our services can be integrated into any solution that you already use. Get all VoIP voice services and all data into one place. No matter if you have a custom-designed system or a publicly available solution. Integrations allow you to eliminate everyday routine work, boost team performance, streamline your workflows and make sure that all changes are up-to-date in all your systems.

Suitable international telephone numbers for

Local presence of your
cloud ip pbx

For companies and freelancers that are working internationally, our international DID numbers are perfect for show local presence and provide local customer services and help them to save telephone costs. We can provide international DID numbers from over 50 countries for SIP trunking and Hosted IP PBX. Offer local services to customers with service numbers such as 0800 numbers from over 50 countries.

Standard Set Up
VoIP Solutions Set Up

Start Up

prices include VAT
mkd1990/ Monthly
  • Up to 5 extensions
  • Voice menu (IVR)
  • Three-party conference
  • 1 Macedonian DID
Learn More

Medium

prices include VAT
mkd3690/ Monthly
  • Up to 15 extensions
  • Advanced call routing
  • Call Queues
  • Dual working mode
  • Call recording
  • Video conferencing
  • 5 Macedonian DID
  • Including Start Up pack
Learn More

Power

prices include VAT
mkd5690/ Monthly
  • Up to 30 extensions
  • API Access
  • Advanced call reports
  • CRM integration
  • International  Virtual Numbers
  • 24/7 Customer Support
  • 12 Macedonian DIDs
  • Including Medium pack
Learn More

Start 14 days free cloud ippbx trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.

+38925102444
hi@voipsolutions.mk